| Template | archive.php |
| Title | Category: CX QA Live! |
| ID | 2118 |
| Date | July 17, 2023 |
| Title | Evaluating the Role of Agents in the CX Marketplace |
| Url | https://www.vistio.io/blog/agent-value-in-the-cx-marketplace/ |
| Category | |
| Tag | |
| Author | Jeff Vahrenwald |
| Summary | When deciding on how to build out a support team, it's important to analyze the tech and tools you'll be utilizing to do so. |
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| Image Url | https://www.vistio.io/wp-content/uploads/2023/07/PodcastCovers_Blog-CXQA-1-150x150.png |
| ID | 2085 |
| Date | July 7, 2023 |
| Title | Why a Voice of Authority (VOA) Playbook is Essential |
| Url | https://www.vistio.io/blog/the-voa-playbook-and-why-you-need-one/ |
| Category | |
| Tag | |
| Author | Jeff Vahrenwald |
| Summary | It's very easy for companies to claim they support improving the agent experience and giving them a voice. But how do you actually demonstrate that? |
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| Image Url | https://www.vistio.io/wp-content/uploads/2023/07/PodcastCovers_Blog-CXQA-150x150.png |
| ID | 2080 |
| Date | June 26, 2023 |
| Title | Empowering Women Leadership in Customer Experience (CX) |
| Url | https://www.vistio.io/blog/cx-and-women-leadership/ |
| Category | |
| Tag | |
| Author | Jeff Vahrenwald |
| Summary | Live from CCW in Las Vegas, we're be bringing back two of our "CX QA Live!" regulars—Dr. Hui Wu-Curtis and Stacy Sherman—for a very special discussion on the most important asset in your CX leadership teams. |
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| Image Url | https://www.vistio.io/wp-content/uploads/2023/06/PodcastCovers-Blog-150x150.png |
