We are excited to announce that Vistio has been named one of the top companies in the Best Supporting Learning Tech category in the prestigious 2024 Talented Learning LMS Awards. This recognition places Vistio among the best in the learning and development industry and highlights our commitment to improving the contact center experience through innovative technology.
The Talented Learning LMS Awards, now in their 10th year, celebrate learning systems that excel in delivering specialized solutions to meet the ever-evolving needs of organizations. In the Best Supporting Learning Tech category, solutions are evaluated for their ability to enhance and complement core learning platforms, focusing on key functionalities like gamification, AI-driven engagement, microlearning, and more. Vistio’s platform stood out for its exceptional capabilities in improving agent performance and streamlining operations within contact centers.
Gregg Antenen, Executive Managing Director at Vistio, shared his thoughts on the achievement:
“It’s truly an honor to be recognized for the Talented Learning LMS Awards. This recognition confirms what we’ve always believed at Vistio which is that by improving agent training, contact centers can improve the agent experience, lower costs, and ultimately improve overall contact center performance.
We are excited to continue helping organizations meet their learning and operational goals.”
This award is a testament to the dedication of our team at Vistio and our ongoing mission to enhance the agent experience, while driving tangible results for businesses. Contact centers often face immense pressure to maintain efficiency and customer satisfaction, and we’re proud that our technology helps streamline operations, reduce costs, and elevate agent performance in meaningful ways.
“Vistio earned a spot on the Talented Learning Top 10 Supporting Learning Tech list because of unique approach to enhancing contact center agent performance by providing real-time guidance, training simulations and interactive tools.
This makes it easier for agents to manage complex scenarios while improving metrics such as first-call resolution and customer satisfaction.—John Leh, CEO and Lead Analyst at Talented Learning
As we look ahead to 2024 and beyond, we remain committed to refining our platform and introducing more advanced tools to support contact centers in achieving optimal performance. This recognition by Talented Learning motivates us to continue pushing the boundaries of what’s possible in supporting learning technology.
Thank you to the Talented Learning team for this incredible honor, and congratulations to all the other winners! We are proud to be among such outstanding innovators and look forward to seeing how learning technology continues to transform industries worldwide.
Learn more about the 2024 Talented Learning LMS Awards
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