Get access to all the ServiceSim features for 14-days.

Includes:

  • Unlimited transactions
  • Unlimited personas
  • No feature limit

Licenses included For increased flexibility, you are welcome to deactivate any user and re-assign that license to another user at any point.

Additional licenses

Unlimited transactions per month

Persona creation assistance

Agent voice transcription Agents can use their built-in microphone to speak their responses and ServiceSim will transcribe them.

Included customer personas

AI voice generation An AI voice representing the customer will speak to the agent. With this feature, the transcription can be turned off to develop agents’ listening skills.

Alignment to training system Scenarios in ServiceSim are aligned to your training system.

Multi-language capability Users can choose their language from a list of popular languages.

Auto Evaluate - Off-the-shelf Transcriptions can be automatically evaluated based on a pre-defined rubric.

Auto Evaluate - Customized Transcriptions can be automatically evaluated based on a customized rubric that matches your training curriculum.

No additional setup fees

Get Started

The fastest and easiest way to get started using ServiceSim

$350 / month
No additional
setup fees
Book a Demo

10

$25 / user / month

10

+$5 user / month

Pro

For organizations looking to make a significant impact on training

$995 / month
No additional
setup fees
Book a Demo

40

$20 / user / month

Unlimited

+$10 user / month

+$2 user / month

Includes the full set of ServiceSim features plus the ability to customize your solution

Contact us for pricing
Minimum commitments may apply
Book a Demo

Contact Us

Contact Us

Unlimited

+$5 user / month

Available

Additional fees may apply

All plans billed monthly unless otherwise stated. Annual plans available.

Get Started

The fastest and easiest way to get started using ServiceSim

$350 / month
Includes 10 licenses
Additional agents over 10:
$25 / user / month
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Included customer personas: 10

AI voice generation

Alignment to training system

Multi-language capability

Auto Evaluate - Off-the-shelf: $5 user / month

Auto Evaluate - Customized

No additional setup fees

Pro

For organizations looking to make a significant impact on training

$995 / month
Includes 40 licenses
Additional agents over 40:
$20 / user / month
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Unlimited customer personas

AI voice generation: +$10 user / month

Alignment to training system: +$2 user / month

Multi-language capability

Auto Evaluate - Off-the-shelf

Auto Evaluate - Customized

No additional setup fees

Includes the full set of ServiceSim features plus the ability to customize your solution

Contact us for pricing
Minimum commitments may apply
Book a Demo

Unlimited transactions per month

Persona creation assistance

Agent voice transcription

Unlimited customer personas

AI voice generation: +$5 user / month

Alignment to training system

Multi-language capability

Auto Evaluate - Off-the-shelf

Auto Evaluate - Customized: Available

Additional fees may apply

All plans billed monthly unless otherwise stated. Annual plans available.

Common Questions

Are ServiceSim licenses transferable? 
Absolutely. We know that not every agent is going to need to train with ServiceSim all the time. So at any point, you can deactivate one user and re-assign that license to another user.
What size contact centers is ServiceSim for? 
Vistio helps organizations with fewer than 10 agents to over 1,000. Want to see how much you can save based on your organization’s size?
Check out the ServiceSim ROI calculator.
Can I try out ServiceSim? Absolutely! 
We offer a 14-day free trial so you can test out ServiceSim for you and your agents before you buy.